Fancywine FAQ — answers to all your questions

Only one account per mobile number is allowed on Fancywine. Creating multiple accounts may result in all of them being permanently banned and any deposited funds being forfeited. This rule exists to ensure fair play for everyone.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number, verify the OTP, and set a new password. Or use the OTP Login tab to sign in directly.

Identity verification is required for large withdrawals on Fancywine. Log in to your account, go to the "Profile" section, and upload a photo of your National ID or passport. Verification is usually completed within 24 hours.

If your account has been suspended, email support@fancywine.onl with the subject line "Account Suspended". Include your registered mobile number and a description of the issue. Our support team will respond within 24 hours.

Fancywine supports Bangladesh's most popular mobile banking methods:

• BKash
• Nagad
• Rocket
• Upay

Learn more Payment Page View.

The minimum deposit at Fancywine is just ৳200. Depositing this amount makes you eligible for the welcome bonus. There is no upper limit on deposits — the more you deposit, the more benefits you unlock.

Most withdrawals on Fancywine are processed within 15 minutes to 1 hour. KYC-verified accounts are processed even faster. During peak hours, it may take up to 24 hours. The minimum withdrawal amount is ৳300.

First, wait 30 minutes and check again. If the balance still hasn't updated, email support@fancywine.onl with a screenshot of your payment and your transaction ID. Financial Transactions You can also track your transaction status on the page.

Make your first deposit after registering at Fancywine and you'll receive a welcome bonus. To find out the bonus amount and terms, Bonus Page View. Specific wagering requirements must be met before you can use your bonus.

The wagering requirement refers to how many times you need to bet a bonus amount before you can withdraw it. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place a total of ৳10,000 in bets. For full terms and conditions, Terms & Conditions View.

Yes! You can earn a daily login bonus by logging in to Fancywine every day. The more consecutive days you log in, the bigger the bonus gets. Complete a 7-day streak and you'll unlock a special reward.

Absolutely! Invite friends through Fancywine's referral program. When a friend registers using your referral code and makes their first deposit, you'll earn a referral bonus. To check the current bonus rate, Bonus Page View.

Fancywine has thousands of games, including:

• Live Casino: Baccarat, Roulette, Blackjack, Poker
• Slots: Classic & Video Slots
• Sports Betting: cricket, football, tennis, and 30+ more sports
• Virtual Sports & E-Sports

View all games Games Page visit here.

Fancywine's In-Play betting lets you place bets at real-time odds while a match is in progress. On the Sports page Browse the live match list, select your preferred event, enter your stake, and confirm. Odds update every few seconds.

If you lose connection during a game, your bet is recorded on the Fancywine server. Once you reconnect, the game result will update automatically. If you experience any issues, Financial Transactions Check your history on the page.

Yes, Fancywine uses 256-bit SSL encryption. Your personal information and financial transactions are fully protected. To read our detailed privacy policy, Privacy Policy Page View.

Log in to your account and go to "Security Settings". From there, enable OTP-based two-factor authentication. Once active, you'll need to enter both your password and the OTP sent to your mobile each time you log in. This significantly increases your account security.

Change your password immediately. Then email support@fancywine.onl and request a temporary account lock. Include the date and details of any suspicious activity you noticed. Our security team will investigate promptly.

Download the Fancywine app directly from our Download Page Download Page. The app is available for both Android and iOS. Do not download from third-party sites — only use the official link for your security.

Yes! The Fancywine mobile app supports biometric login. Simply sign in with your password the first time, then enable fingerprint or Face ID from within the app. No more typing your password every time after that.

First, fully close the app and reopen it. If that doesn't help, clear the cache (Settings › Apps › Fancywine › Clear Cache). If the issue persists, Download Page Install the latest version from