Legal Documents

Fancywine Terms & Conditions — The Complete Guide to Using the Platform

Please read these terms and conditions carefully before opening an account on Fancywine. Everything you need to know about account registration, payments, bonuses, gaming policy, and your rights is covered here.

Last Updated: January 2026

Key Highlights at a Glance

A quick overview of the key points in our terms and conditions

Account Registration

You must be 18 years of age or older to create an account on Fancywine. Registration must be completed with accurate and truthful information. Providing false details may result in account termination.

Payments & Withdrawals

All deposits and withdrawals must be made through your own registered payment account. Transactions through third parties are prohibited, and any suspicious activity will be investigated.

Bonus Terms & Conditions

Each bonus has specific wagering requirements. Bonus funds cannot be withdrawn directly. If the conditions are not met, the bonus and any winnings derived from it will be forfeited.

Fair Gaming Policy

All games on Fancywine are powered by RNG technology. Any form of manipulation or use of unauthorized software will result in permanent account closure.

Account Security

Keep your password and login credentials completely private. Sharing your account with others is prohibited. If you notice any suspicious activity, contact support immediately.

Responsible Gaming

Fancywine encourages all members to play responsibly. We offer a range of safeguards including deposit limits and self-exclusion to help ensure gaming never becomes an addiction.

1 General Terms & Conditions

By accessing the Fancywine platform or using any of its services, you are deemed to have fully agreed to these terms and conditions. These terms constitute a legally binding agreement between Fancywine and all its members.

Fancywine reserves the right to modify these terms and conditions at any time. Any changes will be announced on the website along with the updated date. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.

These Terms & Conditions are governed by the applicable laws of Bangladesh. In the event of any dispute, Fancywine's decision shall be considered final, though legal avenues remain available.

Using the platform without reading these terms means you will not be able to claim you were unaware of them later. It is best to read them thoroughly from the start.

2 Account Registration & Verification

To open an account on Fancywine, you must provide the following information accurately:

  • Full name (as it appears on your national ID or passport)
  • Active mobile number (Bangladeshi)
  • Valid email address
  • Date of birth (for age verification)
  • Current Address

Only one account is permitted per person. If multiple accounts are found under the same individual's name, all of them will be closed and any funds held may be forfeited.

KYC Verification

For large withdrawals or suspicious activity, Fancywine may request KYC (Know Your Customer) verification. This may require submitting scanned copies of a national ID, passport, or driving licence. Withdrawals may be held until verification is complete.

Registering with false or fabricated information is strictly prohibited. If discovered, the full account balance will be forfeited.

3 Age & Eligibility Requirements

You must be 18 years of age or older to participate on Fancywine. The platform is strictly prohibited for minors. Fancywine reserves the right to verify age whenever there is reasonable doubt.

In addition, the following individuals are not eligible to create an account on Fancywine:

  • Current officers and employees of Fancywine or its affiliated companies
  • Individuals whose previous accounts were closed due to theft, fraud, or policy violations
  • Those enrolled in a self-exclusion program
  • Those for whom online gaming is prohibited under the laws of their jurisdiction

Failure to pass age verification, or being confirmed as a minor, will result in immediate account closure and cancellation of any transactions.

4 Payments, Deposits & Withdrawals

Deposit Rules

Deposits on Fancywine can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. Funds are typically credited to your account within a few minutes. There are no additional charges for deposits.

Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 15–30 minutes. Withdrawals can only be made to the same payment method used for the original deposit.

  • KYC verification must be completed before withdrawals (for larger amounts)
  • A maximum of 5 withdrawal requests can be made in a single day
  • Withdrawals may be held if bonus wagering requirements have not been met
  • Withdrawals to third-party accounts are strictly prohibited

Anti-Money Laundering Policy

Fancywine strictly adheres to AML (Anti-Money Laundering) policies. Any suspicious transaction will be investigated, and the relevant authorities will be notified if necessary.

Before making a deposit, please ensure your payment number is registered in your own name. Otherwise, you may encounter issues when withdrawing.

5 Bonuses & Promotional Offers

Fancywine regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the bonus page. It is important to read these conditions carefully before claiming any bonus.

Wagering Requirements

Bonus funds cannot be withdrawn directly. Once you have wagered a set multiple of the bonus amount (typically 5x to 30x), any winnings from the bonus become eligible for withdrawal. A time limit applies for meeting wagering requirements.

  • Bonuses can only be claimed once per account
  • Claiming bonuses across multiple accounts from the same device or IP address will result in all bonuses being voided
  • Separate terms may apply to winnings from free bets
  • Restrictions may apply to the use of bonuses on certain games or betting markets
  • Fancywine reserves the right to cancel or modify any promotion at any time

Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in the immediate suspension of all associated accounts and forfeiture of balances.

6 Gaming Rules & Fair Play Policy

Every member is responsible for playing honestly and fairly on Fancywine. The following activities are strictly prohibited:

  • Placing bets using bots or automated software
  • Exploiting game vulnerabilities or bugs for unfair advantage
  • Attempting to manipulate outcomes by playing across multiple accounts simultaneously
  • Colluding with dealers or other players in live games
  • Match fixing or deliberately losing to gain an unfair advantage
  • Accessing the platform from a restricted region using a VPN or proxy

All games on Fancywine are powered by third-party audited RNG systems. Every outcome is entirely random and cannot be controlled by anyone — including Fancywine.

Dispute Resolution

Any disputes regarding game outcomes or transactions must be reported to the support team within 72 hours. Fancywine will investigate and work toward a fair resolution.

7 Account Closure & Suspension

Fancywine reserves the right to suspend or permanently close an account without prior notice under the following circumstances:

  • Violation of any provision of these Terms & Conditions
  • Providing false information or identity fraud
  • Bonus abuse or operating multiple accounts
  • Suspicious or unusual betting patterns
  • Where required to comply with a court order or applicable law

Members may also request account closure at any time. For voluntary closures, any remaining balance (provided bonus conditions have been met) will be returned.

You can join our self-exclusion program to support responsible gaming. Once active, access to the platform will be suspended for a set period of time.

8 Privacy & Data Protection

Fancywine collects, stores, and uses your personal information solely for the purpose of providing our services. Under our Privacy Policy:

  • Your information is never sold to any third party
  • All data is protected with SSL encryption
  • Payment information is stored on a separate, secure server
  • Your information is not shared with authorities without a valid legal reason

Requests to view or delete your data can be submitted to our support team. For more details, please read our Privacy Policy here.

9 Limitation of Liability

Fancywine is not liable for:

  • Games interrupted or cut short due to loss of internet connection
  • Delays in deposits or withdrawals due to issues with third-party payment service providers
  • In the event of temporary service disruption due to unforeseen technical issues
  • Losses resulting from unauthorized access via another person's device or account

That said, Fancywine always makes every effort to resolve issues promptly and ensure fair compensation for its members.

10 Changes & Updates to Terms and Conditions

Fancywine reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or in-app notification.

Continued use of the platform after any changes are made constitutes acceptance of the updated terms. To view previous versions, please contact the support team.

If any part of these Terms & Conditions is unclear, please contact our support team for clarification before using the platform.

11 Contact & Support

If you have any questions or comments about these terms and conditions, please get in touch with us:

  • Email: support@fancywine.onl
  • Live Chat: After logging into the platform, click the support icon
  • Hours: 24 hours a day, 7 days a week

Our support team speaks Bengali — so don't hesitate to reach out whenever you need help.

A dedicated page is available for Responsible Gaming support. Responsible Gaming Visit the page to learn about self-exclusion and other available options.

Common Questions About the Terms

Frequently Asked Questions

Yes, it can cause issues. By using the platform, you are considered to have read and accepted the Terms & Conditions. Claiming you "didn't know" afterwards will not be accepted. It's best to read them before you get started.

Each bonus has a "Terms & Conditions" or "T&C" link right next to it. Click it to view the wagering requirements, validity period, and other conditions. Make sure to read this before claiming any bonus.

It depends on the reason for closure. If the account was closed due to a rule violation, the balance may be forfeited. For voluntary closures or closures for non-violation reasons, any valid balance will be returned. Contact the support team for more details.

Yes, Fancywine updates its terms and conditions as needed. For significant changes, members are notified via email or in-app notification. You can also check the "Last Updated" date at the top of the page to see when changes were made.

Yes, using a VPN or proxy to access the platform from a restricted region is strictly prohibited. If detected, your account will be closed and your balance may be forfeited.

Done reading? Start playing now

Register at Fancywine — play in a secure environment, withdraw fast, and enjoy exciting bonuses.

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