Fancywine takes your personal information seriously. This Privacy Policy explains what data we collect, how we use it, and how securely it is stored.
The Core Pillars of Fancywine's Data Protection
All your data is protected with 256-bit SSL encryption. Every transaction — from login to payment — is handled through encrypted channels that are virtually impossible to breach.
Your personal and payment data is stored on separate, secured servers. Regular backups and security audits are conducted, and firewalls are in place to prevent unauthorized access.
Fancywine never sells your data to third parties. Sharing your personal information with advertisers or data brokers is strictly prohibited.
We only collect the information that is genuinely necessary to provide our services. Requesting unnecessary personal data goes against our policy.
You may request to view, correct, or delete your data at any time. We will process your request within a reasonable timeframe.
We are fully transparent about what cookies we use and why. Cookies other than essential ones are never used without your consent.
Welcome to Fancywine. Your privacy matters to us. This Privacy Policy explains how Fancywine collects, stores, and uses your personal information.
This Privacy Policy applies to the Fancywine website (fancywine.onl), mobile app, and all related services. By using our platform, you are considered to have accepted this Privacy Policy.
We believe every user has the right to know what happens to their data. That's why we've written this policy in plain, straightforward language — without the complexity of legal jargon.
This Privacy Policy may be updated from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
Fancywine collects your information in several ways. See the table below for full details:
| Data Type | What We Collect | When It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | At Registration |
| Contact Information | Mobile number, email address, current address | At Registration |
| Payment Information | Mobile banking number (bKash/Nagad/Rocket) and transaction history | During Deposit/Withdrawal |
| Device Information | IP address, device type, browser, and operating system | On Every Visit |
| Gaming Data | Betting history, gaming patterns, win/loss records | During gameplay |
| Communication Logs | Support chat and email correspondence | When contacting support |
Some information is collected automatically even without you providing it directly — such as cookies, log files, and analytics data. This is primarily used to improve platform performance and ensure security.
Fancywine uses your information for the following purposes:
We never use your information for ad sales or share it with any marketing company.
Fancywine does not sell your personal data to third parties. However, your information may be shared in the following limited circumstances:
We work with trusted third parties for payment processing, technical infrastructure, and customer support. All partners operate under strict confidentiality agreements and may only use your data for their designated purpose.
Fancywine may disclose information when required by court order, government investigation, or other mandatory legal obligation. In such cases, only the minimum necessary information is shared.
In the event of a company merger or acquisition, user data may be transferred to the new owner. You will be notified in advance if this occurs.
Whenever data is shared, we limit it to the minimum necessary. Your protection is always our top priority.
Fancywine does not retain your data longer than necessary. As a general rule:
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
Fancywine uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.
We do not use tracking cookies from any external ad networks. Your browsing activity is not tracked across other sites.
As a Fancywine member, you have the following rights:
To exercise any of these rights, email us at support@fancywine.onl. We aim to respond within 30 business days.
Fancywine strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If a parent or guardian believes that their child or a minor they know has created an account, please contact support@fancywine.onl immediately. We will take prompt action to close the account and delete all associated data.
If a user is confirmed to be a minor, their account will be closed immediately and all associated data will be securely deleted.
Fancywine uses industry-standard security measures to protect your information:
That said, no online platform can guarantee 100% security. We encourage you to do your part — use a strong password and never share it with anyone.
Fancywine may update this Privacy Policy from time to time. When changes are made:
Continued use of Fancywine after any changes have been made constitutes acceptance of the updated policy. If you do not agree, you may request to close your account.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
When submitting a request to delete or correct your data, please use your registered email or mobile number so we can verify your identity easily.
Our privacy team typically responds within 5–7 business days. Complex requests may take up to 30 days.
Answers to the Most Frequently Asked Questions
Your information is completely secure at Fancywine. Register with confidence and enjoy gaming in a safe environment.